Mark Ryden Sri Lanka Shipping & Delivery Policy
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Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed.
Please note that we use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with us.
Please be advised that carriers may require someone to sign for your shipment. (If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door.)
Free Island-wide Delivery
All orders will be delivered free of charge. We dispatch orders Monday to Friday. Please allow 1-2 business days to process your order.
Cancellation/Changes
Address Changes and Cancellations can be done Monday – Friday within 3 hours from your purchase. Note that we are unable to allow any amendments once your package has been dispatched.
Processing
Please allow 1-2 business days for your order to be processed.
Questions?
We are here to assist you 24 hours a day with Chat support! You can email us at support@markryden.lk