FAQs

This warranty only covers manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, normal wear, and tear or transport damage (by airlines for example). Read More

Please read our shipping & delivery policy

We understand that you may now need to amend your delivery addresses, and some couriers have a self-service option that allows you to do this. If this option is available to you, it’ll be included in the tracking information sent to you when your order leaves the warehouse. If the option isn’t available on your tracking link, then the courier can’t do this. Unfortunately, the Mark Ryden Sri Lanka Support Team isn’t able to amend the delivery address of your order once it’s been placed. So please double check your shipping address when placing the order.